Half of our weekly callouts are slow leaks — the kind that show up as a brown stain on the ceiling, a damp skirting board, or a water bill that keeps creeping up for no obvious reason.
Cutting open three rooms to find a hairline crack on a hot-water riser is the wrong way to handle this. We bring the survey kit first, locate the leak to within ten centimetres on a wall or thirty centimetres on a slab, then open the smallest panel we can to do the actual repair.
What’s in the survey
- Acoustic correlator (two sensors clipped to exposed pipe ends, triangulating the leak by sound delay)
- Thermal camera scan along hot-water risers and showers
- Pressure-decay test on isolated sections of the cold and hot loops
- Moisture-meter mapping of damp areas behind tiles and skirting
- CCTV pipe inspection for accessible 40 mm-plus drainage runs
- Written report with photos, leak co-ordinates, and the repair quote
How we work, step by step
Site walk-through
30–45 minutes. Symptoms reviewed, meters checked, suspect zones marked. Quote written for the survey itself.
Survey, with kit
1–2 hours typically. We isolate sections, listen, scan, and triangulate. The homeowner is welcome to watch.
Findings & repair quote
Photos, leak location, repair options on paper. Decision yours — no pressure to proceed today.
Repair & reinstate
Smallest opening that works. Tiles matched, paint touched, panel left ready for finishing.
Pricing bands
Survey alone: RM 280–480, depending on property size and the number of pipe loops involved. Refunded against the repair if you proceed with us within fourteen days.
Spot repair (single accessible joint, minimal reinstating): RM 320–750.
Slab or wall leak repair (cut panel, replace section, retile): RM 900–1,800.
Full hot-water riser replacement on a double-storey home: quoted on site — typically RM 3,500–6,200 depending on accessibility.
Our no-find, half-fee promise
If after a full survey we genuinely cannot locate a leak in your home, the survey fee is halved. This has happened three times in six years — once the leak turned out to be condensation from an AC drain, once a roof issue masquerading as plumbing, once a neighbour’s overflow seeping through a shared wall.
Got a stain, a damp patch, or a creeping water bill?
Send a photo. We’ll tell you what the survey would likely cost before you commit to anything.